Objective / Purpose

Ensuring managing of the group activities with adherence to the defined TAT and contributing to the operational development, standardization & improvement of the process. He/She will manage all transactions pertaining to Credit Life policies, fund & Group Term Life

About Us

Generali Central Life Insurance Company Limited (GCLI) is a joint venture between two leading groups: Generali Group- A global insurance group that features among the top 50 largest companies in the world and Central Bank of India – A leading bank in India.

Roles & Responsibilities

• Handling all strategic projects & Initiatives for Group Business; coordinating with internal/external stakeholder for seamless execution of projects and service delivery.
• Working with IT team for system integration & digitalization to ensure process automation and flawless Project delivery.
• Formulate & implement guidelines & processes; mentoring the team to deliver high standard of customer experience.
• Ensure timely submission of all Financial, Management, Regulatory and Compliance Reports for Group Business.
• Handling all internal and external audits for the department; develop Process controls & assurance to Quality standards.
• Handling all Legal & Compliance related matters and ensure zero non-compliance by adherence to IRDAI circulars.
• Support Sales, Broker, Partners, Customers & other functions for business development in accordance with requirement.
• Ensure all the financial transactions are reconciled; managing receipting and Accounting Operations for Group Policies
• Achieve Defined TATs for operation process – NB Issuance , Renewal, dispatch , refund/benefit , pay-outs, endorsement , claims, quotes  TATs 
• Managing Non-med underwriting of New Business cases, validation of Data/ Proposal forms and other documents.
• Managing issuance and dispatch of Policy/ Certificate of Insurance/ Endorsement to the customers 
• Managing issuance of Endorsements/ Letters 
• Managing timely processing and payment of Gratuity/ Leave Encashment/ Superannuation / Group Saving-link/ and Surrender Claims. Processing of Foreclosure and Cancellation/FLC of policy.
• Managing End to end Medical coordination through TPA; conduct the medical tests, Letters generation & dispatch, collection of medical reports and ensure timely U/W decision provided.
• Effectively liaise with cross functional teams, broker, clients and external departments to ensure smooth functioning of the existing processes as well as new business set up.
• Periodic reconciliation of Policyholder’s account balances with Finance team and ensure suspense clearance.
• Managing timely submission of all Financial, Management, Regulatory and Compliance Reporting for Group Business.
• Ensure timely submission of New Business/ Renewal reports to IRDAI on monthly/quarterly/semi-annually/annually and Adhoc basis. Submission of all claims related reports to IRDAI on quarterly and semi-annually basis.
• Ensure timely submission of all BAP reports uploaded on IRDAI BAP portal after validation from compliance.
• Prepare and publish different financial reports, MIS & Dashboards to build strong process control within/outside the team. Provide business data to Sales support team/Reinsurer/Actuaries etc.
• Analysis of complex business data, designing reports, both from a structure and style perspective that will be supplied direct to senior management, reinsurance, regulator and other stakeholders

Educational Qualification

Post Graduate

Experience

7 Years of relevant exp.

Competencies

Skills

• Domain Expertise
• Process Excellence
• Relationship Building & Influencing
• Knowlwdge of Group Asia System