Job Description: Agency Channel Manager / Recruitment Specialist

Role Title: Agency Channel Manager

Department: Sales / Distribution

Location: [Insert Location]

Reporting To: Branch Manager / Zonal Head

Role Overview

The Agency Channel Manager will be responsible for driving business growth through agency partners by recruiting, training, and managing insurance advisors/agents. The role focuses on developing a high-performing sales force and achieving revenue targets.

Key Responsibilities

1. Agency Recruitment

• Identify, recruit, and onboard new agents/advisors.
• Develop and maintain a strong pipeline of potential candidates.
• Ensure quality hiring aligned with company standards.

2. Training & Development

• Conduct induction training for new agents.
• Provide ongoing coaching, mentoring, and product training.
• Help agents develop sales skills and market knowledge.

3. Sales & Business Generation

• Drive agency sales to meet monthly and annual targets.
• Support agents in closing deals and acquiring customers.
• Monitor performance and productivity of agents.

4. Relationship Management

• Build strong relationships with advisors to improve retention.
• Act as a point of contact for resolving agent queries/issues.
• Motivate agents through regular engagement and incentives.

5. Performance Monitoring

• Track key metrics (recruitment, activation, premium, productivity).
• Prepare reports and reviews for management.
• Implement corrective actions where needed.

Key Requirements

Education

• Graduate (any discipline)
• MBA preferred

Experience

• 1–5 years in sales / agency channel / BFSI / insurance
• Experience in recruitment-driven roles preferred

Skills

• Strong communication & interpersonal skills
• Sales and target-driven mindset
• Team handling and mentoring ability
• Negotiation & relationship-building skills

Key Competencies

• Leadership & team management
• Result orientation
• Networking & influencing ability
• Problem-solving mindset

KPIs / Success Metrics

• Number of agents recruited
• Agent activation ratio
• Business premium generated
• Agent productivity & retention

Compensation

• Fixed salary + performance-based incentives
• Additional benefits as per company policy